Terms of Service

Effective Date: 06/06/2026

Welcome to Glow Works. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing this website, you confirm that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Returns & Refunds Policy.

If you do not agree with these terms, you must not use this website.

2. Research Use Only

All products sold by Glow Works are supplied strictly for laboratory and research purposes only.

Our products are not intended for human consumption, therapeutic use, diagnosis, treatment, or prevention of any disease. By purchasing from Glow Works, you acknowledge that you understand the intended use of our products.

3. Eligibility

By placing an order, you confirm that you are at least 18 years of age and legally permitted to purchase research products in your jurisdiction.

It is the customer's responsibility to ensure compliance with all applicable local laws and regulations before placing an order.

4. Orders & Payments

All orders are subject to acceptance and availability.

Glow Works reserves the right to:

• Refuse or cancel any order at our discretion.

• Correct pricing errors or product descriptions.

• Limit quantities purchased.

• Cancel orders suspected of fraudulent or unlawful activity.

Payment must be received in full before an order is processed.

5. Shipping

We aim to dispatch orders promptly; however, delivery times are estimates only.

Glow Works is not responsible for delays caused by shipping carriers, customs, weather events, or circumstances beyond our control.

Customers are responsible for ensuring that the shipping information provided is accurate.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Customers must contact us before returning any products. Refunds or replacements may be approved for products that arrive damaged or are found to be non-compliant with our quality standards or policies.

7. Product Information

We strive to ensure all product descriptions and information are accurate; however, Glow Works does not warrant that all content is free from errors or omissions.

Product specifications may be updated or changed without prior notice.

8. Intellectual Property

All content on this website, including logos, branding, images, graphics, product descriptions, text, and designs, is the property of Glow Works unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Glow Works shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Customers assume full responsibility for ensuring products are used only for their intended research purposes.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

Glow Works reserves the right to amend these Terms of Service at any time without prior notice.

Updated versions will be published on this website, and continued use of the website constitutes acceptance of any changes.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Glow Works
Email: glowworksau@gmail.com